Terms of service of the online store «OwlForest Embroidery» (owlforest.ru)

1. MAIN DEFINITIONS

The buyer is a private individual or legal body intending to purchase goods on the website of the online store.

The registered buyer is a Buyer who has provided the Seller with individual information (first name, last name, middle name, email address, telephone number, postal address), which can be used to place an Order multiple times. This information is provided when placing the order.

The Seller is OwlForest LLC that sells goods through an online store located at https://owlforest.ru.

The Online Store is a website on which any Buyer can familiarize himself with the presented Goods, their description and prices for the Goods, select a specific Product, method of payment and delivery of the Goods, place an Order.

The Product is the object of sale, presented for sale in the online store by placing in the appropriate section of the online store.

The Order is a confirmed Buyer's request for the purchase and delivery to the definite address of the Products selected in the online store.

The Article is the designation of the Product, assigned by the Manufacturer.

2. GENERAL PROVISIONS

These terms of sale of goods in the online store (hereinafter referred to as the “Terms”) determine the procedure for the purchase of Goods through the Online Store by individuals or legal entities, hereinafter referred to as the “Buyer”; when jointly mentioned, the Seller and the Buyer are also referred to as the “Parties”, and each separately as the “Party”.

Each Party guarantees the other Party that it has the necessary legal capacity, as well as all the rights and powers necessary and sufficient for the conclusion and execution of the contract of sale.

When ordering Products through the online store, the Buyer agrees to these Terms.

The Seller reserves the right to make changes to these Terms, in connection with which the Buyer undertakes to regularly monitor changes in the Terms posted on the page of the online store.

The Buyer agrees to these Terms by affixing an appropriate mark when placing the Order.

3. REGISTRATION AT THE ONLINE STORE (SIGNING UP)

The Seller is not responsible for the accuracy and correctness of information provided by the Buyer during registration.

A customer who registers at the online store receives an individual identification by providing a login and password. Individual identification of the Buyer allows you to avoid unauthorized actions of third parties on behalf of the Buyer. Transfer by the Buyer of the login and password to third parties is prohibited, the Buyer is solely responsible for all possible negative consequences in the case of transfer of the login and password to third parties.

Personal information placed at the disposal of the online store during registration or in any other way, will not be passed on to third parties and individuals without the permission of users except in situations where this is required by law or a court decision.

4. PLACING AND EXECUTION OF THE ORDER

When placing the Order, the Buyer confirms that he is familiar with the rules for selling the Goods through the Online Store and provides the Seller with the information necessary for placing the Order.

The Seller performs the preparation and shipment of the ordered goods after confirming the order and method of payment by both Parties. If the product is a digital pattern, it is transmitted to the Buyer as a file by email only after the order has been paid. In this case, the actual subject of the transaction are non-exclusive rights to use the design of the pattern for personal purposes.

If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Buyer must contact the Seller using the Seller’s contact information published on the website of the Online Store.

5. PAYMENT FOR GOODS

Prices in the online store are listed for one product unit.

One can order only the Goods for which at the time of order a positive quantity is indicated in stock.

Payment for the Goods by the Buyer is made in the currency in which the price of the Goods was indicated on the website of the online store at the time of placing the order.

The Buyer must be the Payer. Payment from third parties is not accepted. Payment is allowed only by one of the methods offered on the website of the online store when placing an order. Other payment methods are not available.

The contract of sale is considered to be concluded from the moment of payment by the Buyer of the ordered Goods.

6. DELIVERY

The Seller will make every effort to comply with the date and time of delivery specified in the relevant Order, however, delays in delivery are allowed due to unforeseen circumstances that occurred through no fault of the Seller.

The risk of accidental loss or accidental damage to the Goods passes to the Buyer at the time the Goods are handed over to him and the Buyer puts the signature in the documents confirming the delivery of the Order.

In order to avoid cases of fraud upon the delivery of a prepaid Order, the buyer must present an identity document.

7. PURCHASE RETURNS

The exchange and return of goods is carried out in accordance with current Russian legislation.

The possibility of exchange or return of goods is coordinated by the telephone number published on the website of the online store.

8. GUARANTEES AND RESPONSIBILITY

The Seller shall not be liable for damage caused to the Buyer due to improper use of the Products purchased in the Online Store.

The Seller is not responsible for the Buyer's damages resulting from:

  • incorrect indication of personal data,
  • illegal actions of third parties.

The Buyer is fully responsible for the accuracy of the information specified by him when registering with the online store.

The Parties are exempt from liability for full or partial failure to fulfill their obligations if such failure was the result of force majeure circumstances that arose after the entry into force of the Terms, as a result of emergency events that the Parties could not foresee and prevent with reasonable measures.

Owner of the designs of all products under the brand name OwlForest ® Embroidery is OwlForest LLC. Any pattern or any part of it cannot be copied, reproduced in digital or analog form without obtaining the written permission of the copyright holder except for obtaining a copy for the convenience of personal use. The Buyer is responsible for the use of the Products solely for personal purposes. Any commercial use or unauthorized replication of designs and patterns entails liability in accordance with the Legislation of the Russian Federation.

In other cases not provided for in the clauses of the Conditions, failure to fulfill or improper fulfillment of their obligations, the Parties shall be liable in accordance with the current legislation.

9. PRIVACY AND PROTECTION OF PERSONAL INFORMATION

Provision of information by the Buyer.

When registering in the online store, the Buyer provides the following information about himself: last name, first name, middle name, email address, telephone number, mailing address. The list of data required for placing an Order may be changed by the Seller on a unilateral basis.

The Seller uses the information received from the Buyer:

  • for registration of the Buyer in the online store;
  • to fulfill its obligations to the Buyer;
  • for the evaluation and analysis of the online store.

The Seller agrees not to disclose information received from the Buyer. It is not considered a violation of the provision by the Seller of information to agents and third parties acting on the basis of an agreement with the Seller for the fulfillment of obligations to the Buyer. It is not considered a violation of disclosure obligations in accordance with the reasonable requirements of the law.

Seller may use cookies. Cookies are service information sent by the web server to the user's computer to be saved in the browser. This information is used to store data specific to this user and used by the web server for the correct operation of the online store. Cookies do not contain confidential information and are not passed on to third parties.

The seller receives information about the IP address of the online store visitor. This information is not used to identify the visitor.

The Seller is not responsible for information provided by the Buyer on the Website in a generally accessible form, for example, in the form of reviews of goods.

see more details personal data processing policy.

10. OTHER TERMS AND CONDITIONS

The relations between the Buyer and the Seller are subject to the provisions of current legislation.

The buyer guarantees that all the conditions of these Terms are understood by him, and he accepts them in full.

In the event of any positive feedback or complaints from the Buyer, he must contact the Seller at the email address indicated on the website of the Online Store.

All disputes arising from the parties will try to resolve by negotiation. In case of failure to reach an agreement, the dispute will be referred to the court in accordance with applicable law.

The invalidity or non-compliance by one of the Parties with any provision of these Terms does not entail the invalidity of the remaining provisions of the Terms.

If the Buyer does not agree with at least one of the provisions of these Terms and Conditions, he shall not have the right to use the Online Store.

11. CORPORATE DETAILS

OwlForest LLC

OGRN code: 1175749011294 TIN 5752078108 / RRC 575201001

Legal address: Orel, st. Orelstroevskaya, d. 3, apt. 45